Warranty Claim Request

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Have you contacted us about this request before? YesNo

Case ID / Ticket Number
Full Name
Shipping Address
City/Town
State/Province
Postal Code
Phone Number
What is the reason for this request? Lock is Damaged / Not working at allLock is not working as it shouldLock has finish-related issueLock has a condensation issueMissing parts
What type of lock do you have? DeadboltDoor Knob / LeverHandlesetElectronic LockSmart/WiFi LockNon-Allegion LockParts Only
Parts List 9-Pin ToolBattery CoverFaceplateLatchPrivacy PinRubber KeypadScrewsStrikeplateSupport PlateTailpieceThroughbolt Cap
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Subject
Please provide a brief description of the problem or request:
Photos of the front, side, and back of the lock